An Application of generalized service quality measurement scales to selected segments of the tourism industry

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ucalgary_1989_fick_gavin ross_603877.pdf (4.81 MB)

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1989

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Bibliography: p. 120-128.

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Fick, G. R. (1989). An Application of generalized service quality measurement scales to selected segments of the tourism industry (Master's thesis, University of Calgary, Calgary, Canada). Retrieved from https://ucalgary.scholaris.ca. doi:10.11575/PRISM/21243

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http://hdl.handle.net/1880/21546

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